Cookie Policy

This Cookie Policy explains what cookies and similar technologies (such as browser local storage) Soul Swara Private Limited (“Soul Swara”, “we”, “us”) uses on soulswara.com and our learning platform, why we use them, and how you can manage your preferences. It should be read alongside our Privacy Policy, which covers how we handle personal data more broadly.

A cookie is a small text file a website stores on your device to remember information about your visit. Browser local storage works similarly but is stored differently and typically does not get sent back to the server with every request.

We keep our use of both to what is actually necessary to run the site and understand how it is used — we do not use advertising cookies, and we do not track you across other websites.

Essential — always active. These are required for the site and our learning platform to function and cannot be switched off; declining cookies below does not disable these.

Analytics — only with your consent. We use PostHog for product analytics and error tracking, so we can understand how our website and learning platform are used and fix problems faster. PostHog may set cookies and/or use your browser’s local storage, typically for up to one year, to recognise repeat visits. We only initialise PostHog after you accept analytics cookies in the banner — see Section 4 below.

When you first visit soulswara.com, a banner asks you to accept or decline analytics cookies. You can change your choice at any time:

Switching from Accept to Decline takes effect immediately for new tracking; it cannot retroactively remove analytics data already collected, or guarantee an in-progress browser session stops instantly, since PostHog has no supported way to fully un-initialise itself mid-session. You can also clear cookies and site data for soulswara.com directly in your browser’s settings at any time.

Essential cookies (Section 3) cannot be declined through this banner, since the site and learning platform do not work without them — not signing in avoids them entirely.

We may update this Cookie Policy as our use of cookies and similar technologies changes. Material changes will be reflected here with an updated effective date; where legally required, we will notify you by email or WhatsApp before any new tracking takes effect.

For any questions about this policy:
Email: [email protected]
Phone: +91 91505 44040
Address: Soul Swara Private Limited, Old No.12-A, New No.28, Flat-2A, Mahatma Gandhi Road, Shastri Nagar, Thiruvanmiyur, Chennai – 600041, Tamil Nadu, India